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Return Policy


We want you to be completely satisfied with your purchase. We have a 30-day return policy.

If you are unsatisfied with any purchase you have made from the website for any reason, please contact us via email to Support@aivilocoffee.com or sending an instant message to our Facebook page Facebook.com/aivilocoffee for a product replacement or refund of the purchase price within 30 days of receipt.

Please provide your name, order number, and which items you wish to return with the reason for return. We will reply with instructions to send the items back to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.